Business Admin

The Business Admin department is based in the main administration wing of the College, where students are involved in the routine procedures of a working office. Initially developing vocational experience in office skills, reception and the use of computers, students have the opportunity of progressing towards Entry Level and Level One qualifications.

Students are encouraged to develop a responsible approach to work, including ownership of their own learning through independent working, whilst participating in both group and individual tuition sessions.

Students undertake practical work experience on day-to-day routines in all aspects of office work, such as mail handling, reprographics and stationary stock control. 

Communication skills are developed through interactive team working and involvement with telephone and reception work, where students have the responsibility of being the first point of contact for visitors to the College.  Support is provided relative to learner needs, incorporating adaptation or provision of specialised equipment or software, to enable independent access to learning opportunities in all areas of the course.  

Emphasis is placed upon developing inter-personal skills in Reception, competence with office equipment such as the franking machine and Functional Skills while processing the college stationary orders.  Students progress towards a high degree of work experience in dealing with customers and computer work, both in the department and through external placements. 

The set up and management of bureau services in the Karten Centre to meet the needs of cross-college customers and local businesses, creates opportunities to broaden IT experience and provides varied real work experiences in design and production of leaflets, labels, posters and mugs.

The Business Admin Department offers Foundation Learning accredited qualifications, including:
 
ITQ Level 1 in IT user skills
Edexcel Entry Level 3 in Business Administration
NPTC Skills for Working Life - Entry Level 2
Edexcel Award in Personal Progress